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This is a concept project where YMCA is adding a program for young adults to teach them Tangible Life Skills, such as how to build their credit score, how to get health insurance, personal & professional development, etc., to help young adults be successful in setting up their futures.

03. Design Process

04. Solution & Results

Young adults striving for independence, whose parents did not have organized resources to pass down, lack and need a trusted place to learn essential life skills like budgeting, emotional regulation, health habits, and time management. A big challenge they face is today’s information overload, especially on social media, which makes it difficult to find reliable guidance. As a result, young adults often feel overwhelmed, distracted, and unsure how to build the habits and skills needed for a stable future.

My role in this project was to conduct interviews, synthtise the information, create a user Persona and test the prototype.

The next steps for YMCA would be to create more involved ways for their users to track their progress. Add additional skills. This potentially means that it can increase the amount of memberships, revenue and app downloads.